Referral settings and payouts
Configure your referral profile, monitor attributed signups, and manage payout details from user settings with full visibility into earnings.
Referral settings in user account
The referral center in User Settings is where you manage your referral link, attribution performance, and payout operations in one place.
Where to find it
- Open your account menu
- Go to Settings -> Referral Program
- Review three tabs: Overview, Earnings, Payouts
Overview tab
Use this tab to manage your referral identity and sharing assets.
You can:
- Copy your unique referral URL
- Generate campaign-specific links with tracking tags
- View clicks, signups, and conversion trend
- Download your referral summary report
Recommended setup:
- Set a clear creator name for trust
- Use separate links per channel (YouTube, blog, newsletter)
- Add UTMs so attribution is clear when traffic scales
Earnings tab
The earnings tab breaks down reward activity by status:
- Pending: attributed events waiting for validation
- Approved: earnings confirmed and scheduled
- Paid: successfully disbursed
- Reversed: clawbacks due to fraud or invalid attribution
You can filter by date range, source campaign, and reward type.
Payouts tab
Use Settings -> Referral Program -> Payouts to manage payout details.
Payout controls include:
- connect or update payout account,
- set minimum payout threshold,
- choose payout cadence,
- and view payout history with transaction IDs.
If your account is not fully verified, payouts remain on hold until identity and tax checks are complete.
Attribution and validation rules
To keep rewards fair, referrals are validated before approval.
Common checks include:
- new user eligibility,
- anti-fraud screening,
- and minimum qualification events.
This is why pending rewards may take time to move to approved status.
Troubleshooting payout issues
If a payout is delayed:
- Confirm payout account is connected and active
- Check if verification documents are pending
- Verify minimum threshold has been reached
- Review the payout status notes in your account
If the issue persists, contact support with your referral ID and the payout record ID.
Operational best practices
- Reconcile earnings weekly
- Export monthly payout reports for accounting
- Keep payout destination details up to date
- Separate personal and business referral activity where possible